FAQ for MyVAS Virtual Consultation Module (32)

Can the doctor schedule future virtual appointments while conducting a current virtual consultation?

Created by Sit Ling Ooi, Modified on Mon, 5 Aug at 4:58 PM by Sit Ling Ooi
Can consent be obtained online through MyVAS?

Created by Sit Ling Ooi, Modified on Mon, 5 Aug at 4:59 PM by Sit Ling Ooi
Can the consultation notes be accessed at a later time?

Created by Sit Ling Ooi, Modified on Mon, 5 Aug at 4:59 PM by Sit Ling Ooi
Can patients schedule virtual appointments through MySejahtera?

Created by Sit Ling Ooi, Modified on Mon, 5 Aug at 4:59 PM by Sit Ling Ooi
Can patients access MySejahtera on a computer or laptop?

Created by Sit Ling Ooi, Modified on Mon, 5 Aug at 4:59 PM by Sit Ling Ooi
Will patients receive notifications about their virtual appointment through the MySejahtera application?

Created by Sit Ling Ooi, Modified on Mon, 5 Aug at 4:59 PM by Sit Ling Ooi
What is the patient’s status if they miss their virtual appointment?

Created by Sit Ling Ooi, Modified on Mon, 5 Aug at 4:59 PM by Sit Ling Ooi
What should I do if I accidentally close the browser while conducting a virtual consultation with patients? How can I return to the virtual consultation page?

Created by Sit Ling Ooi, Modified on Mon, 5 Aug at 5:00 PM by Sit Ling Ooi
Why does the patient’s status remain “In Progress” even after the virtual consultation has ended?

Created by Sit Ling Ooi, Modified on Mon, 5 Aug at 5:00 PM by Sit Ling Ooi
What is the maximum file size for record attachments in the consultation template?

Created by Sit Ling Ooi, Modified on Mon, 5 Aug at 5:00 PM by Sit Ling Ooi