FAQ for MyVAS Appointment Desk Module (11)

Which roles are able to manage the appointment setting?

Created by Sit Ling Ooi, Modified on Tue, 11 Jul, 2023 at 10:30 AM by Sit Ling Ooi
How do I get a QR code for my clinic? Is it changeable every time?

Created by Sit Ling Ooi, Modified on Tue, 11 Jul, 2023 at 10:30 AM by Sit Ling Ooi
What are the minimum and maximum slot durations that can be set in MyVAS?

Created by Sit Ling Ooi, Modified on Tue, 11 Jul, 2023 at 10:32 AM by Sit Ling Ooi
What is the difference between service and schedule?

Created by Sit Ling Ooi, Modified on Tue, 11 Jul, 2023 at 10:32 AM by Sit Ling Ooi
What is the difference if I enable the services for MySJ, walk-in, and MyVAS?

Created by Sit Ling Ooi, Modified on Tue, 11 Jul, 2023 at 10:32 AM by Sit Ling Ooi
I already created a schedule, but why is the slot not reflected in MySejahtera?

Created by Sit Ling Ooi, Modified on Tue, 11 Jul, 2023 at 10:32 AM by Sit Ling Ooi
Can I assign one schedule to multiple services?

Created by Sit Ling Ooi, Modified on Tue, 11 Jul, 2023 at 10:32 AM by Sit Ling Ooi
Can I assign one service to multiple schedules?

Created by Sit Ling Ooi, Modified on Tue, 11 Jul, 2023 at 10:33 AM by Sit Ling Ooi
Can I change the operating time and slot duration on the existing current schedule settings that I have already saved and released ?

Created by Sit Ling Ooi, Modified on Tue, 11 Jul, 2023 at 10:33 AM by Sit Ling Ooi
If I want to delete the schedule, will the patient receive the cancellation notification through MySejahtera Apps?

Created by Sit Ling Ooi, Modified on Tue, 11 Jul, 2023 at 10:33 AM by Sit Ling Ooi